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Online Sales Policy

Welcome to Master Manufacturing! Your satisfaction and convenience are paramount to us. Below is our comprehensive Online Sales Policy designed to ensure a smooth and transparent transaction process for all our valued customers. Please review the following terms that govern your purchases on our website,, which specializes in a wide range of sprayers and replacement accessories.

Warranty Policy

  • Sprayers and Pumps: We offer a 2-year limited warranty covering parts replacement on manufacturer defects.
  • Accessories: A 1-year limited warranty applies, also covering parts replacement on manufacturer defects.
  • Our warranties provide coverage against defects in materials and workmanship under normal use and service.

Forms of Payment

  • We currently accept PayPal as our sole online payment method.
  • For customers wishing to use credit or debit cards, please place your order by calling us at 1-800-864-1649.

Shipping Options and Policies

  • Shipping Services: We offer UPS shipping for the United States and Canada, USPS for select accessories, in-person pickup from our facility, and LTL shipping for larger sprayer orders within the United States.
  • Shipping Rates: Final rates are determined after items are added to the cart and the shipping address is confirmed. We do not ship to PO boxes.
  • Processing Time: Orders are generally shipped between 1 – 5 business days, depending on order size and stock availability.

International Orders

  • Currently, we do not accept international orders through our website for parcel or LTL shipments.
  • To inquire about placing an order from outside the United States or Canada, please contact us at 1-800-864-1649.

Sales Tax

  • Applicable sales tax will be calculated based on the city, county, and state of the shipping address, in compliance with relevant state and local laws.

Tax Exemption

  • Tax exemption is available during the checkout process. Eligible customers will need to provide their exemption code for verification.


  • Orders can be canceled at any time.
    • Within 24 hours: Orders canceled within 24 hours of placement are eligible for a 100% refund.
    • After 24 hours (pre-shipment): Orders canceled after 24 hours that have not yet been shipped may incur a $50 cancellation fee.
    • Post-shipment: Orders canceled after shipping are subject to a 25% restocking fee plus shipping costs. Customers are responsible for all related shipping costs, unless the cancellation is due to an error on our part.


  • Returns must be authorized by Master Manufacturing. To authorize a return, please call our support team at 1-800-864-1649 or email at
  • Authorized returns should be shipped back freight prepaid within 30 days of purchase.
  • All sprayers must be in new condition and free of any chemicals.
    • Note: Be sure to test with water before use with chemicals to ensure the sprayer is free of defects
  • Required Information: Please include the invoice number and purchase date with your and the provided RMA number, return.
  • Restocking and Fees: Credits are issued for the net invoice cost minus freight, handling charges, and deductions for items not returned in saleable condition.
  • Inspection: All returned items are subject to inspection by Master Manufacturing to determine the condition and eligibility for credit.


For any further questions or clarifications regarding our Online Sales Policy, please do not hesitate to contact our customer service team at 1-800-864-1649 or Thank you for choosing Master Manufacturing for your sprayer and accessory needs.